Xuzhou Ruihua Electronic Technology Development Co., Ltd. has always adhered to the service tenet of "integrity-based, customer first" and puts customers at the center of everything. In order to better serve our customers, we make the following commitments:

1. Provide qualified products that have undergone strict factory inspection and necessary instruction manuals.

2. After signing the supply contract, we will deliver the goods to the designated location free of charge according to the delivery date agreed in the contract. Within 3 working days after receiving the installation notice, we will go to the site to install, debug, run and operate the equipment until the technical indicators of the product fully meet the requirements, and train 1-2 staff members to operate proficiently for free.

3. The maintenance service of the above items is the responsibility of our after-sales service department. Our service network covers the whole country.

4. Our company will implement the free warranty period agreed in the contract for the products sold after the installation, commissioning and training acceptance, and provide lifelong maintenance after the warranty period. We guarantee to respond to the user's maintenance service requirements within 24 hours at any time.

5. If the product is damaged by human factors or exceeds the warranty period, appropriate cost and repair fees will be charged for replacement or repair.

6. Our company is equipped with the above-mentioned equipment and common spare parts required for maintenance, and can ensure timely supply and replacement.